Returns & Exchanges
At Club Magic Hour, we want every sip to be a moment of pure bliss. If you are not completely satisfied with your tea or botanical blends, we offer a 30-day return policy on all unopened products and accessories.
Check Eligibility
Ensure your items are in their original, unopened packaging and were purchased within the last 30 days to qualify for a full refund or exchange.
Initiate Your Request
Contact our customer care team with your order number and the reason for your return to receive a prepaid shipping label and return authorization.
Package Your Items
Securely pack your tea tins or accessories in their original box to prevent damage during transit and attach the provided return shipping label.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing